Delivery Information
Arrival Time
Estimated Arrival Time = Production Time + Shipping Time
> Goods
Production | Shipping | |
Standard Order | 3 - 5 weeks | 10-15 business days |
Rush Order | 2 - 3 weeks | 3-5 business days |
For Design-Your-Own Goods, please kindly refer to the processing time your designer set.
Photo Confirmation Service
In order to minimize risk of your online purchase (many people have bad experience on purchasing Goods online from other companies), we provide the Photo Confirmation Service. Before shipping your items, we provide dress finished photos for your confirmation.
Shipping
DHL, UPS, TNT, ARMX, etc. We always use the most appropriate shipping method that can be tracked online, but the exact express delivery is determined at random by country.
> Customs Duty
In consideration of our customers' benefit, we are forced to ship your order by regular mail. Please understand, however, customs duty is out of our control. We can't guarantee no tax fee and will not bear any tax fee. All the fees possibly arising out of customs clearance are not covered under the Free Shipping provision.
Customers from Brazil should leave a message to provide us your 11-digit CPF as your custom needs it.
> APO/FPO/DPO Shipping
We apologize that P.O. Boxes and military addresses(APO, FPO) cannot be delivered.
Shipping Enquiry
After a commodity has been shipped, we will send the "logistics waybill number" to your mailbox. You may also log in to "My Order" to check the logistics waybill number, and enquire about the distribution progress based on this number.